LEGAL

Terms of Service

These Terms of Service describe the rules and conditions that may apply when using the Supplesmart website, purchasing products, or interacting with Supplesmart services.

Last Updated: October 24, 2025 Contact Us About These Terms

These Terms govern access to and use of Supplesmart services. Please review the final approved terms carefully before using the website or purchasing products. Final legal wording to be supplied.

1. Overview

Welcome to Supplesmart. These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and Supplesmart Inc., concerning your access to and use of our website, clinical subscription services, and mobile applications. Final acceptance and scope language to be officially designated here.

2. Eligibility & Website Use

Eligibility

By accessing Supplesmart, you represent and warrant that you possess the necessary legal capacity and authority to enter into these binding terms. Final verified age requirements and jurisdictional parameters will be detailed by our legal compliance desk.

Acceptable Use

Your permission to interact with our digital resources is conditioned on using the site exclusively for personal, non commercial health education and authorized transactions. Any data harvesting or scraping is strictly prohibited.

Website Availability

While we strive for continuous infrastructure availability, Supplesmart does not guarantee that the website or online portal will remain accessible without interruption or network latency.

3. Account Information

Account Accuracy

You agree to provide true, accurate, current, and complete profile records during account creation and subsequent health survey checkups.

Account Security

You are solely responsible for protecting your password and account credentials. Supplesmart cannot be held liable for losses arising from unauthorized access due to compromised credentials.

Account Changes or Closure

Supplesmart reserves the right to modify, restrict, or suspend accounts that violate active usage policies or compromise clinical diagnostic operations.

4. Products & Information

Product Descriptions

We make every effort to display our supplement formulations and ingredient listings with maximum academic accuracy. Final approved clinical disclosures to be completed.

Product Availability

All formulations are subject to raw material sourcing and seasonal clinical availability constraints. We reserve the right to limit the distribution of specific clinical packages.

Product Images

Images of our custom packs, capsules, and laboratory diagnostics are for illustrative purposes and may vary slightly from your customized shipment.

Standard & Research Classification

Please note that our internal classifications (Standard vs. Research lines) reflect Supplesmart s ongoing interpretation of available scientific literature and clinical evidence and may evolve as new medical trial data emerges.

5. Orders & Purchases

Order Acceptance

Receiving an order confirmation does not signify our final acceptance of your purchase. Supplesmart reserves the right to decline any order for clinical or verification reasons.

Order Accuracy

You agree to double check that your delivery and clinical profiling questions are filled out accurately to prevent wrong formulations or delivery delays.

Order Cancellation

Details regarding your right to cancel or pause your monthly clinical subscription can be found within your account dashboard.

Quantity Restrictions

To preserve inventory integrity and clinical safety, we reserve the right to limit quantities purchased per user or transaction.

6. Pricing & Payments

Pricing

All prices for formulations are subject to change. Supplesmart reserves the right to adjust monthly pricing with advance notification to active subscribers.

Taxes

Prices shown are exclusive of sales taxes and applicable local duties, which will be computed at checkout based on your delivery address.

Payment Processing

All payments are processed securely through certified PCI-compliant gateways. You authorize Supplesmart to charge your designated payment method for scheduled subscription cycles. No external provider rules are hardcoded.

Pricing Errors

In the rare event of a database pricing error, Supplesmart reserves the right to cancel transactions placed under incorrect price labels.

7. Shipping & Returns

Supplesmart operates dedicated logistics systems to ensure the integrity of active ingredients. For detailed rules regarding transit times, shipping zones, and return processing, please review our comprehensive policy documents:

View Shipping & Returns View Refund Policy

8. Health & Product Information

Educational Information

The content provided on this website, in the Science Library, and via our diagnostic surveys is for general educational and informational purposes only.

No Medical Advice

Supplesmart does not provide medical advice, diagnosis, or treatment. Always consult with a qualified healthcare professional before beginning any new nutritional program or altering current supplement regimens.

Individual Results

Individual biological responses to custom formulas vary depending on baseline diet, physical activity, sleep hygiene, and genetics. No absolute claims or safety promises are invented here.

Scientific Evidence

All references to clinical research, in vitro trials, and medical journals on this platform are listed transparently to satisfy academic accountability, not to guarantee a specific diagnostic cure.

9. Intellectual Property

Supplesmart holds exclusive intellectual property rights and copy privileges over all site designs, formulation names, diagnostic logic, brand assets, product imagery, educational columns, and academic logs in our Science Library. Any unapproved use or duplicate trademark distribution is strictly prohibited.

10. Prohibited Uses

When interacting with the Supplesmart network and ordering systems, you are strictly prohibited from engaging in:

  • Unlawful use: Any violation of state, federal, or international food and drug administration laws.
  • Interference with website operation: Introducing automated scripts, malware, or coordinate strain attacks.
  • Unauthorized access: Bypassing user access rules, database firewalls, or secure clinical tunnels.
  • Misuse of content: Re publishing Science Library essays or academic summaries for commercial profit.
  • Fraudulent activity: Impersonating clinical staff or submitting mock payment details.

Final prohibited use terms to be confirmed.

11. Third Party Services

Our e commerce portal relies on external service integrations, payment systems, and logistics APIs (such as Shopify Inc.). These services govern their own parameters and transaction procedures. Supplesmart cannot be held liable for errors arising from third party systems.

12. Disclaimers

THE SERVICES AND PRODUCTS ON THIS WEBSITE ARE PROVIDED ON AN AS IS AND AS AVAILABLE" BASIS. SUPPLESMART MAKES NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THE COMPREHENSIVENESS, INTEGRITY, OR TIMELINESS OF ACADEMIC CLINICAL RESEARCH REPLICATED IN THE SCIENCE LIBRARY. WE DISCLAIM ALL LIABILITIES REGARDING ADVERSE BIOLOGICAL RECTIONS DUE TO SPECIFIC USER PATHOLOGIES THAT WERE NOT VOLUNTARILY DISCLOSED IN DIAGNOSTIC HEALTH PROFILES.

13. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Supplesmart Inc. or its directors be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our supplement systems. Final limitation of liability language to be supplied.

14. Indemnification

You agree to indemnify, defend, and hold harmless Supplesmart Inc. and our clinical advisory partners from any claims, liabilities, damages, or costs arising from your violation of these Terms of Service or unauthorized use of our subscription services. Final approved legal text to be designated.

15. Changes to These Terms

We reserve the right to revise or update these Terms of Service at our sole discretion. All revisions will be posted directly to this page. Continued interaction with our services signifies your active consent to the modified terms.

Current version: 2.1.0 alpha

Last updated: October 24, 2025

16. Governing Terms

Governing law

These terms shall be governed by and construed in accordance with local jurisdictional statutes, without regard to conflict of law rules.

Jurisdiction

Any legal actions arising from transaction disputes or clinical issues must be settled in courts directly serving Supplesmart s corporate headquarters.

Dispute resolution

Both parties agree to submit to personal, binding arbitration before pursuing formal court filings. Final dispute resolution parameters to be confirmed.

Severability

If any provision of these Terms is deemed illegal or unenforceable, that specific clause shall be severed without affecting the validity of the remaining terms.

17. Contact Information

Terms Contact

Email: legal@supplesmart.com

Mailing address: Supplesmart Legal Desk, 100 Clinical Way, Suite 400, Austin, TX 78701

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